Shipping & Fulfillment Policy

jelly muse™ maintains inventory of its products and is not a dropshipping business.

Orders are processed within 1–2 business days after payment confirmation.

Estimated delivery times:

• South Africa: 7–10 business days

Tracking information will be provided once an order has been dispatched.

While we work hard to meet delivery estimates, delays caused by courier services, customs processing, weather conditions, or other factors outside our control may occasionally occur.

Customers are responsible for ensuring that shipping information provided during checkout is accurate and complete.